Warranty

Select a product below to view its warranty information.

Warranty periods vary dependant on domestic and commercial use.
Please contact us with any questions you may have regarding product warranty.

For further details, please select an individual product below.

Model Number Domestic Warranty Commercial Warranty
Water Heaters
DHE AU 7 years full parts and labour 1 year full parts and labour
DEL Plus 7 years full parts and labour 1 year full parts and labour
DHB-E LCD 7 years full parts and labour 1 year full parts and labour
FFB 4 Remote Control 5 years full parts and labour 1 year full parts and labour
DEM 6
WSH 20 AU Sensor Tap
5 years full parts and labour
1 year full parts and labour
1 year full parts and labour
1 year full parts and labour
SNE 5 5 years full parts and labour 1 year full parts and labour
SNU 5 / 10 5 years full parts and labour 1 year full parts and labour
SHC 15 AU 5 years cylinder
3 years all other components
1 year T&P relief valve
1 year full parts and labour
1 year T&P relief valve
Renewables
WWK 222
WWK 222H
WWK 302
WWK 302H
5 years cylinder and condenser
2 years sealed refrigeration system, including compressor, evaporator, valves and associated pipe work. All other electrical componentry
1 year T&P relief valve
2 years cylinder and condenser
2 years sealed refrigeration system, including compressor, evaporator, valves and associated pipe work. All other electrical componentry
1 year T&P relief valve
VLR 70 S 2 years full parts and labour 2 years full parts and labour
LWZ 130 2 years full parts and labour 2 years full parts and labour
LWZ 180
LWZ 280
VRC-W 400
2 years full parts and labour 2 years full parts and labour
LWZ 70E
LWZ 170E Plus
LWZ 370 Plus
2 years full parts and labour 2 years full parts and labour
VRL-C Premium 2 years full parts and labour 2 years full parts and labour
WPL 25 AC / 25 ACS
WPL-A 05/07
WPL 17 ACS classic
WPL 24 I
WPL 57
LWZ 8CS
5 years full parts and labour 5 years full parts and labour
WPF 13 S / 13 / 16
WPF 20 / 27 / 35 / 40 / 52 / 66
WPF 10M / 13M / 16M
5 years full parts and labour 5 years full parts and labour
WPE-I 04 / 06 / 08 / 12 / 15 H 230
WPE-I 33 / 44 / 59 / 87
5 years full parts and labour 5 years full parts and labour
Room Heating
CON Premium 5 years full parts and labour 5 years full parts and labour
CNS Trend
CNS Trend M
7 years full parts and labour 7 years full parts and labour
CK Premium / CK Plus 5 years full parts and labour 5 years full parts and labour
IW 120 2 years full parts and labour 2 years full parts and labour
Electric Under Tile Heating (FTM & FTB) 7 years full parts and labour 7 years full parts and labour
Ultronic Premium / Ultronic Plus 5 years full parts and labour 5 years full parts and labour
Water Filtration
Stream 4
Stream 3
5 years housing
1 year other (ex. cartridges)
5 years housing
1 year other (ex. cartridges)